Articles
What's new?
Articles
What's new?
Get started with Acendy
Creating a demo store
Getting started with POS
Installation of Acendy POS
Connecting the payment terminal
Connect to a receipt printer
Getting started with online store
Checklist For Getting Started
Payment Solutions
The right shipping leads to increased sales
Included functionality
Create a design that sells
Marketing and newsletters
Diving Deeper into Advanced Services
Getting help after startup
FAQ - Getting started
Apps and Extensions
Not Liable for VAT
Administration
Search Tool in the Control Panel
Edit profile
Change password
Activate Two-Factor Authentication
Admin language support
Sending and receiving invoices in Acendy
How to Complete a Change of Ownership
GDPR and Privacy
FAQ & Nice to know
Early Access
Domain setup
Connecting a domain
Move to a new domain
Configuration
General configuration
Users, Administrators and Groups
Minimum order limit
URL Redirects
CMS Pages (Text on Pages)
Stock Status and Stock Rules
Adding new currencies
Publishing Tool (CMS)
Tools
Printing Price Labels (EAN Codes)
Discount tool
How to Integrate Discount Codes/Discounts Using URL Parameters
File browser
Credits
Generate shopping cart link
Cancelling your online store
Acendy App
Email
Email: Dashboard
Email templates: First time use - migrate from legacy email templates
Email templates: Intro to email builder
Email templates: Editing a template
Email templates: Placeholders
Email templates: Settings, preview and test mail
Email templates: Save and publish templates
Email templates: Languages and translations
Email templates — Available templates and installing optional ones
Verification of domain for outgoing e-mail
E-mail: Adding sender addresses
Product management
Categories
How to create a new category
Main categories and subcategories
Sorting categories
Dynamic Categories
Category Description
Related categories
Product details in category view
Products
How to create a new product
How to edit a product
Product settings
Activating and deactivating products
Duplicating Products
Delete products
Related products
Featured Products
How to create gift cards
Article number (SKU) for products and variants
Tips for good product images
Product tag
Embed YouTube videos
Product Bundles
Pay with multiple gift cards online
Variants & filters
Creating New Variants and Linking Them to Products
Inventory Management for Variants
Variant Templates
Variant Types
Hiding variants from storefront
Uploading images for variants
Product Filters — Setup and Usage
Bulk editing
What is the bulk editor?
Quick Edit
Overview, search and filtering
Actions
Views
Overview / Log
Inventory management
Reorder point
Stock history
Order Statuses reserving stock
Extended Stock Display
Campaign center
Campaign Center
Campaign Center v3 — overview
Campaign Center v3 - statuses
Campaign Center v3 - creating and managing campaigns
Campaign Center v3 — Adding and removing products
Campaign Center v3 — Setting campaign prices
Campaign Center v3 — Scheduling a campaign
Campaign Center v3 — Category sync
Campaign Center v3 — Sync integrity
Campaign Center v3 — Timeline view
Campaign Center v3 — Product conflicts
Campaign Center v3 — Product tag sync
Troubleshooting: Product management
Product not visible in category
Orders & customers
Order management
Order Overview
Order management
How to partially deliver an order
How to credit orders
How to sell items via pre-order
Redigere en ordre
Order Assistant v2
Customers
Customer Overview
Logging into account page
Inbox management
Manual orders and invoicing
How to create a manual order
Create manual invoice
Right Of Withdrawal Form
Quotes module
Quotes Module Introduction
Quote Overview
New quote
Add product to quote
Send and Accept Quotes
Settings for the quotation module
Receive Payment for Quotes with Vipps
Updating via Email
Troubleshooting
System log
Troubleshooting: Duplicate orders
Troubleshooting: Wrong VAT calculation
Design builder
Get started
Existing stores: Switch from old design template to Design Builder
Existing stores: How to Install Your First Theme
Design builder introduction
Setup for sections and blocks
Activate the design builder
Editable pages
Page header
Index page
Product page
Category and manufacturer page
Theme: Editing & publishing
Your Acendy's First Theme
Create a new theme
Editing a Published Theme
Editing a theme in draft
Available Pages in a Theme
Publishing themes and pages
Theme: Layouts and setups
Layout: Using margin and padding
Setting up the layout with columns
Export and import themes and pages
Theme: Global theme settings
Colors
Fonts
General
Products
Mobile Menu
Custom CSS
Cart
Design builders advanced mode - what is it?
Account page
Filter placement
Global border radius
Terms for custom code
Blocks
Block: Column
Block: Products
Block: Crall product recommendations
Block: Offset
Block: Video banner
Block: Video column
Block: Customer club
Block: Stock status
Block: Related categories
Block: Product retailer price
Block: Social media icons
Block: Integration
Block: Cart Add-on
Block: Subcategories
Block settings
General settings for blocks
Border
Image
Tagline
Rich text editor
Button
Countdown
Block setting: Unique ID
Sections
Section types
Section: Product Purchase
Section: General product info
Sidebar navigation
Section: Hero banner
Design builder extensions
Short description
Favorites / Wishlist
Product video
Custom banner / ribbon
Lipscore Customer Reviews
Cart add-ons
Guides
Edit index page banner
Shipping
Practical information
Installation and setup
Tips for setting up shipping methods
Upload a custom shipping logo
Shipping with automatic price calculation
Volume weight explanation
Filter orders by shipping method
Manual shipping methods
Fixed shipping
Postal code and weight based shipping
Pickup in store / Pickup at warehouse
Free shipping for selected categories
Bring
Bring Bag at door
Information regarding Norgespakke
Postnord
MyPack Home Small - "Bag at Door"
Varebrev Home Small
Postnord Home Delivery
Other providers
Porterbuddy
EDI Providers
PostNord
Logistra
Profrakt
Postnord Booking Widget
MyBring
Link shipping to shipping options in Logistra
Payment solutions
PayPal
Using external gift cards in Acendy POS
Payment Modules Overview
Adyen
Pci Dss Compliance Statement
Klarna
Order and Activate Kustom Checkout
Kustom API Keys
Log in with Klarna
Kustom B2B (Billie)
Recurring orders
Klarna Payments in the express checkout
Troubleshooting Klarna
Switch from Klarna API to Kustom API (Klarna Checkout V3)
Vipps
Applying and setup
Activating Vipps login
Troubleshooting Vipps
FAQ Vipps
Hoe plaats ik een testbestelling?
POS
Practical information
General Information About the Point of Sale System
How to Apply for an Acendy Datakasse Agreement
Datakasse version 4.0
Help guide for Acendy POS
Installation and setup
Installation of Acendy POS
Connecting to a terminal
Connect to the receipt printer
Connect the scanner
Managing cash registers in Acendy
Using the POS solution
Start And Stop Cash Register Sales
How to add / select a customer
Barcodes for point of sale
How to Apply Discounts in Acendy POS
Product And Stock Management
How to complete sales in POS
Transfer shopping cart to order in the control panel
Transfer orders from control panel to POS
Search for Receipts in Acendy POS
Employee Cards
Send Shopping Cart via SMS
Weight based products
FAQ - Point of Sale
Payment methods
Pay With Card
Pay in cash
Pay with Vipps
Pay with gift card/credit note
How to sell gift cards
How to redeem a credit note
Exchange Slip in Mystore POS
Returns in Acendy POS
Split Payments in Acendy POS
POS Problem solving
Troubleshooting Acendy POS
Problems With Payment Terminal
Acendy POS app
Login issues
Reset Acendy POS
POS Hardware
Where Can I Buy Hardware for the Cash Register?
Which Hardware Can Be Used For The Cash Register
System requirements
POS Reports
Day End - Z Report
Accounting Report - POS
Payout Report - POS
Manually account for POS sales
Overview of giftcards (debt)
Booked Information
Accounting groups in POS
Customer Club
Introduction and first setup
Customer Club - Getting Started
Customer Club - Customer Group Setup and Settings
Price Adjustment for Customer Club Members
Customer benefits and newsletter
Member benefits
Bonus Points - Setup and Configuration
Newsletters to Customer Club Members
Joining and Leaving the Customer Club
Personalized shopping and design
Design adjustment for customer club
Customer Club and Personalized Shopping
Procurement
Supplier and manufacturer setup
Editing a sent purchase order
Plan: Basic
Purchase Order Overview on Basic plan
Create a purchase order (Basic)
Complete and mark as sent
Receiving a Purchase Order (Basic)
Procurement assistant (Basic)
Deleting purchase orders
Plan: Pro
Landing page and overview
Create New Purchase Order
Automatic Purchase Order (Overselling and Restocking)
How to send a purchase order
Reservations and allocations
Receiving items on a purchase order
Order management with purchase module
Tools and extensions
Pre-Sales from Purchase Orders
Document Archive
Open products in bulk editor
Move reservations to another purchase order
Import items to purchase order
Export purchase order listing
Extended Supplier Support
Procurement Assistant
EAN (barcode) Print From Purchase Order
Extended presale
Stocktaking
Before starting a stocktaking
How to perform inventory count
Overview of open stocktakings
Stocktaking on mobile device
Stocktaking deviations
Commit stocktaking
Resetting inventory and Reporting
Filter Products Based on Date of Stocktaking
Reports
Sales per day report
Profit report
Debt report
Purchased products
Stock value report
Revenue report
Introduction to revenue report
Predefined Reports
Custom report
Report Views
Column Descriptions
Exporting reports
Calculation of Total Sum
Personalised Shopping
Getting started
How to Succeed with Personalized Shopping
Video walkthroughs
Which providers can you integrate with?
How to navigate the dashboard
Verification of domain for sending e-mail
Search & Recommendations
Get Started with Personalized Search
Personalized product recommendations
How to use Ai for Text Content in the Control Panel
Conversion tools
Popup in the webshop
How to use discount codes
What is abandoned cart and how to set it up?
Email & Automations
What is an Email Flow?
E-mail Templates and Dynamic Content
Flows for sending emails in order management
How to send personalized emails
Send email to newsletter subscribers
International sales
Get started
Introduction to international sales
First setup
Setup in the control panel
Countries, currencies and languages
Tax rate setup
How to link domains to countries
Payment and shipping
Payment methods
Customs Documentation
Shipping abroad
Marketing
Product feed (Prisjakt, Shopello, etc.)
Google: Technical setup
Google Analytics 4 setup
Google Shopping: How to add pre-orders
Google Shopping: Adding custom tags to feed
Product feed to Google Merchant Center
Google Ads Tag – Conversion Tracking
Google Search Console
Google Tag Manager
Google Ads – Enhanced conversions
Schema.org
Google: Tips and tricks
Google Ads: Get started with ads
Google Ads: Tracking sales
Google Analytics 4: Tracking internal search
Tips for increasing sales
Checklist in Acendy control panel for SEO/Marketing
Rejected products: Missing GTIN Number
Adding Meta content for SEO
Meta: Technical setup
Creating a Meta (Facebook) Pixel
Setting up Meta product cataloge
Meta: Domain Verification
Adding custom tags to feed
Snapchat
Snapchat Pixel
Snapchat Feed
Extensions
Managing Extensions
Product management
Custom Tabs
Energy label
Product attachments
Export Center
The Color Palette
Shop The Look
Yarn Packages
Product Properties
Product Sync
Barcodes / EAN
Import / Export Product CSV
Date created
Additional product information
Sell max quantity per product
Order management
Showing Margin in Order Processing
B2B Reseller Solution
Microsoft Dynamics Nav
Packing manifest
Collection Pick List
Simple Backorder Management
Custom order tags on order lines
Customer Representative
Planned Delivery
Inventory
Axia
Colliflow
Advanced stock management
Stock Alerts via Email
Web shop
Password Protected Online Store
Feedback after purchase
Age check via BankID
Zendesk Chat
Product image preview
Marketing
Klaviyo
Newsletter - Email Marketing
Dynamic SEO
Consent Module
Reference Price
Lipscore
Google Reviews
Shopello
Prisjakt Integration Guide
Prisguiden
Tradetracker
Kelkoo
Yotpo
Adform
Adtraction
Ad Tracking
Tradedoubler
Mailmojo
Shipping
Return report
Commercial Invoice
Volume Weight Calculator
Additional Shipping Per Product
Shipping quotes in storefront
Social media
Instagram Feed (Elfsight)
Facebook/Meta Pixel
Integrations
Acendy API
Create an API Key in Mystore
IEX
iizy
Tripletex
Setting up Tripletex
Troubleshooting Tripletex Errors
Tripletex API key
Sending invoices automatically from Tripletex
Accounting for Gift Cards in Tripletex
Legacy design templates
Social media
Legacy blog feature
Tips for design and layout
Europe template
America template
America template
Optimizing page speed
America FAQ page
Blog v3
Optimising banners on America template
Countdown to free shipping
Upgraded cart page on America
Countdown timer in header
Why choose Acendy?
Why Choose Acendy?
Acendy platform pricing
Moving to Acendy
Migration From Another Platform
Email
Build the outgoing emails for order confimations, updated etc
Email: Dashboard
Email templates: First time use - migrate from legacy email templates
Email templates: Intro to email builder
Email templates: Editing a template
Email templates: Placeholders
Email templates: Settings, preview and test mail
Email templates: Save and publish templates
Email templates: Languages and translations
Email templates — Available templates and installing optional ones
Verification of domain for outgoing e-mail
E-mail: Adding sender addresses
