---
title: "Employee Cards"
url: "https://support.acendy.com/en/article/employee-cards"
language: "en"
last_updated: "2026-02-16T14:09:48.317Z"
---

# Employee Cards

This article explains what employee cards are, how they are used in the POS (Point of Sale), and how to generate employee cards for staff members.

## What are employee cards?

Employee cards are used in the POS to:

-   Log in quickly
-   Switch employee during a sale
-   Register the correct salesperson on an order

The card contains a barcode that is scanned in the POS.

Each administrator automatically receives an employee card.

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## How to generate employee cards

1.  Go to **Configuration** → **Administrators**
2.  Click **Actions**
3.  Select **Employee cards**

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## Choose which cards to generate

By default, employee cards are generated for all employees.

You can also select specific employees:

1.  Enable **Selected employees**
2.  Click in the **Select employees** field
3.  Choose the desired employees
4.  Click **Generate PDF for printing**

Download the PDF file.

You can:

-   Print it directly
-   Edit the PDF before printing

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## Important to know

-   Employee cards can only be generated for active users.
-   Each employee must have a PIN code to use the card in the POS.
-   Changing the PIN does not affect the card itself, only the login.
-   The card is used by scanning the barcode in the POS.

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## Troubleshooting

**Problem:** An employee does not appear in the list  
**Cause:** The user is not active or does not have the correct access  
**Solution:** Check the user status under **Configuration** → **Administrators**

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## What if this does not solve the issue?

Contact customer support and include:

-   The employee’s name
-   A screenshot of the issue
-   Any error message shown