---
title: "Discount Center: Scheduling and the timeline"
url: "https://support.acendy.com/en/article/discount-center-scheduling-and-the-timeline"
language: "en"
last_updated: "2026-06-18T10:15:28.705Z"
---

# Discount Center: Scheduling and the timeline

You can set a discount to turn on and off automatically by giving it a schedule. The store handles the rest — activating it at the start and deactivating it at the end. The Timeline view shows all your scheduled discounts on a calendar so you can spot overlaps and gaps.

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## Scheduling a discount

Open the **Schedule** card on the detail page and set a **Start** and **End**.

-   Set both for a fixed run (a weekend sale, a month-long campaign).

-   Leave the **Start** empty to make the discount **always active** — it works immediately and never expires on its own.

-   The end has to be after the start. The editor won't let you save it the other way round.

To make a scheduled discount permanent again, use **Clear schedule**. It removes the dates and the discount becomes always active.

* * *

## What the status means

A discount's status reflects where it is in its schedule and sync:

| Status | Meaning |
| --- | --- |
| **Active** | Live and applying right now. |
| **Scheduled** | Has a start date in the future. Not applying yet. |
| **Expired** | Past its end date. No longer applying. |
| **Always active** | No schedule — always on. |
| **Activating…** | The store is in the middle of switching it on (syncing products to categories and tags). |
| **Deactivating…** | The store is switching it off. |
| **Activation failed** / **Deactivation failed** | The category or tag sync hit a problem. See [Category and tag sync](https://08-category-and-tag-sync.md/) for how to resolve and retry. |

The activating/deactivating and failed states only appear when a discount uses category or tag sync. A plain discount with no sync just moves between scheduled, active, and expired based on its dates.

* * *

## The timeline

The **Timeline** view in the sidebar lays out every discount that has a schedule on a horizontal calendar. Each discount is a bar spanning its start-to-end window, so you can see at a glance what's running when, and where two campaigns overlap.

What you can do:

-   **Switch the view** between **Week**, **Month**, and **Year** to zoom the time range.

-   **Move through time** with the previous/next period controls, or jump back to **Today**.

-   **Zoom in and out** to make the bars wider or narrower.

-   **Search** for a discount by code or name to filter the bars down.

Only discounts with a start or end date show on the timeline — always-active discounts don't have a window to plot. A discount that started before the visible window is marked so you know it's clipped, not missing.

## Tips

-   Use the Year view to plan a season's campaigns and check nothing clashes.

-   An always-active discount won't appear on the timeline. That's expected — give it a schedule if you want it plotted.

-   If a discount shows "Activating…" for a while, it's waiting for the store's next processing run; it isn't stuck. Only a "failed" status needs your attention.